Privacy Policy

At Superior Sophisticates Care & Community Services, your privacy is sacred. We honor your trust by protecting your personal and health information with compassion, integrity, and care.

What We Collect

We gather only the information needed to serve you with excellence:

  • Contact Info: Name, phone, email, address

  • Health Details: Mental health history, treatment plans, diagnoses

  • Demographics: Age, gender, race/ethnicity (optional, for inclusive care)

  • Billing Info: Insurance, payment records

  • Website Data: IP address, browser type, pages visited

How We Use Your Information

Your information helps us:

  • Deliver personalized mental health and wellness services

  • Coordinate appointments and care

  • Communicate with you respectfully and clearly

  • Improve our programs and outreach

  • Meet legal and ethical obligations

We never sell or share your data for marketing purposes.

Mental Health Confidentiality

We follow HIPAA standards to protect your mental health records. Your information is only shared:

  • With your written permission

  • With licensed professionals involved in your care

  • When legally required (e.g., safety concerns or court orders)

Website & Digital Safety

Our website uses secure encryption and may use cookies to enhance your experience. No sensitive health data is collected through cookies. You can manage cookie settings in your browser.

Your Rights

You have the right to:

  • Access your records

  • Request corrections

  • Withdraw consent for certain uses

  • File a privacy complaint

Email our Privacy Officer: superiorsophisticatescare@gmail.com